Privacy Policy

Last Updated: 09/10/2025

At Living Garden Chiropractic LLC, we are committed to protecting the privacy and security of our website visitors and patients. This Privacy Policy explains how we collect, use, and disclose personal information through our website and digital tools.

Information We Collect

Personal Information You Provide

We may collect personal information that you provide directly to us, such as:

Name, address, phone number, and email address; Medical history and appointment details; Other details you choose to provide when contacting us or booking services

Automatically Collected Information

When you interact with our website, we automatically collect information through cookies, web beacons, and other tracking technologies, including:

IP address and device information; Browser type and operating system; Pages viewed, links clicked, and session duration

How We Use Your Information

We use the collected information to:

Provide chiropractic and wellness services; Communicate with you about your appointments or inquiries; Improve website functionality and user experience; conduct research and analyze website usage; Deliver personalized advertisements and promotions

Third-Party Tools and Technologies

We use the following third-party services to enhance your experience and support our marketing and analytics efforts:

Google Tag Manager

Google Tag Manager helps us manage marketing and analytics tags on our website. It collects aggregate data about tag activity but does not directly gather personal information.

Google Analytics

Google Analytics tracks user behavior on our website to help us understand traffic patterns and improve usability. It collects data such as:

IP addresses; Device identifiers; Browsing activity

You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

Google Ads

Google Ads enables us to serve targeted advertisements based on your browsing history and preferences. Data collected may include:

Search terms; Demographics and location; Interaction with ads and campaigns

You can manage ad personalization at Google Ads Settings.

Microsoft Clarity and Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the

Microsoft Privacy Statement.

How We Share Your Information

We may share your information with:

Service providers (e.g., website hosting, analytics platforms); Third parties as required by law or for fraud prevention; Other healthcare providers or insurance companies, as necessary for patient care

Your Privacy Choices

You have options to manage your privacy:

Cookies: Adjust your browser settings to block or delete cookies; Ad Personalization: Opt out of personalized ads using the links provided above; Do Not Track Signals: Our website does not respond to Do Not Track signals at this time.

Data Protection

We use reasonable measures to protect your personal information. However, no transmission method or storage solution is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and support our marketing and analytics efforts. Cookies are small text files stored on your device when you visit a website. They help us understand how users interact with our site and allow us to customize content and features based on your preferences.

Types of Cookies We Use

Essential Cookies:

These cookies are necessary for the basic functionality of the website. They enable features like secure logins and session management.

Examples: SID, HSID, LOGIN_INFO, SAPISID.

Analytics Cookies:

These cookies help us understand how visitors use our website by collecting data like pages visited, time spent on the site, and interactions.

Examples: ga, ga_53WB8ZKLVK, MUID.

Advertising Cookies:

These cookies enable us to deliver personalized advertisements based on your browsing activity. They may track interactions with our ads or campaigns.

Examples: gclau, __Secure-3PSID.

Functional Cookies:

These cookies allow us to remember your preferences, such as language settings or login credentials.

Examples: PREF, clck, clsk.

Managing Your Cookie Preferences

You can manage your cookie preferences using the options provided in our cookie banner. You can also adjust your browser settings to block or delete cookies. However, some website features may not function properly if certain cookies are disabled.

For more information on how to manage cookies, visit https://www.allaboutcookies.org.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the "Last Updated" date at the top will be revised.

Consent

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Contact

Accessibility

Last Updated: 09/17/2025

Living Garden Chiropractic LLC strives to maintain accessibility for all users, including those with disabilities. To ensure that our website is accessible to everyone, we have installed the UserWay Website Accessibility Widget, which provides a range of accessibility tools and options to improve navigation and readability.

To use the UserWay Accessibility Widget, click on the blue and white accessibility icon that appears in the corner of your screen. This will open a toolbar that allows you to adjust settings such as font size, contrast, and color scheme. You can also use the widget to enable screen reader support and keyboard navigation, as well as to translate the website into different languages.

Please note that while we make every effort to maintain accessibility, our website may occasionally encounter compatibility issues with assistive technologies or outdated web browsers. If you encounter any difficulty accessing our website or have suggestions for improving accessibility, please contact us. We welcome your feedback and are committed to making our website as accessible as possible for all users.

Our website also strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, which provide recommendations for making web content more accessible for people with disabilities. While it is not always possible to meet all of the WCAG guidelines, we are continually working to improve accessibility on our website. Our team is dedicated to ensuring that all users can access our content and services. If you have any questions or concerns about accessibility on our website, please contact us.

Thank you for visiting our website.

Please note that this policy is subject to change at any time, and any updates will be posted on our website.

Anti-Discrimination

Last Updated: 09/17/2025

Living Garden Chiropractic LLC is committed to providing high-quality healthcare services to all patients, regardless of their race, ethnicity, national origin, gender, sexual orientation, religion, age, or disability. We do not discriminate in any way against patients based on any of these factors.

Our staff members are trained to provide equal care and treatment to all patients, and to create a welcoming and inclusive environment where everyone feels respected and valued. We are fully committed to complying with all relevant laws and regulations regarding discrimination in healthcare, including the Health and Human Services (HHS) standards for cultural and linguistic competency.

If you believe that you have been discriminated against on the basis of any of the above factors, please let us know immediately. We take all discrimination complaints seriously and will promptly investigate any such allegations.

If you are dissatisfied with our response to your complaint, you may file a complaint with the Office for Civil Rights (OCR) of the U.S. Department of Health and Human Services. You may file a complaint in writing, by email, or by phone. Contact information for the OCR is as follows:

U.S. Department of Health and Human Services Office for Civil Rights

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

Phone: 1-800-368-1019

Email: OCRMail@hhs.gov

We will take appropriate steps to ensure that any discrimination stops immediately and will take corrective action as necessary.

If you have any concerns or questions about our anti-discrimination policy, please do not hesitate to contact us. We are here to serve you and ensure that you receive the best possible care and treatment.

Please note that this policy is subject to change at any time, and any updates will be posted on our website.

HIPAA - Notice of Privacy Practices

Last Updated: 09/17/2025

Introduction:

This HIPAA privacy policy is intended to explain how Living Garden Chiropractic LLC handles personal health information collected through our "Contact Us" section and complaints procedure.

Collection of Information:

When you visit our website and use our "Contact Us" section or file a complaint, we may collect the following information:

- Your name

- Your email address

- Your phone number

- Any other personal health information you choose to disclose in your message or complaint

Use of Information:

We use the information collected through our website for the following purposes:

- To respond to your inquiries or complaints

- To improve the services we offer

- To comply with legal and regulatory requirements

Disclosure of Information:

We may disclose your personal health information in the following circumstances:

- To respond to a subpoena or court order

- To comply with state or federal laws

- To report suspected abuse or neglect

- To protect public health and safety

- We do not sell, rent, or otherwise share your personal health information with third parties without your consent.

Security of Information:

We take reasonable steps to ensure the security of the personal health information collected through our website. We use SSL encryption to protect data transmitted through our website, and we limit access to personal health information to authorized personnel who require access to perform their job duties.

Complaints:

If you have a complaint about our handling of your personal health information, you may contact us using the "Contact Us" section of our website. We will promptly investigate your complaint and take appropriate corrective action.

Changes to Policy:

We reserve the right to make changes to this HIPAA privacy policy from time to time. If we make any material changes, we will post a notice on our website.

Contact Information:

If you have any questions or concerns about our HIPAA privacy policy, please contact us using the "Contact Us" section of our website.

Healthcare Disclaimer

Last Updated: 09/17/2025

Healthcare Disclaimer:

The information on this website is provided for informational purposes only and is not intended to be a substitute for professional healthcare advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a healthcare condition. Never disregard professional healthcare advice or delay in seeking it because of something you have read on this website. Reliance on any information provided on this website is solely at your own risk.

Disclaimer of Liability:

The use of this website does not create a doctor-patient relationship. The owners, operators, and authors of this website shall not be held responsible for any damages arising from the use of this website or the information presented herein.

No Guarantee of Results:

Chiropractic treatment is not guaranteed to produce specific results. Therefore, we cannot guarantee a particular outcome and individual results may vary.

If you have any concerns or questions about the information presented on this website, please contact us.

Please note that this policy is subject to change at any time, and any updates will be posted on our website.

Good Faith Estimate

Last Updated: 09/17/2025

As a patient at Living Garden Chiropractic LLC, you are entitled to receive a written estimate of your medical expenses, known as a "Good Faith Estimate," prior to receiving non-emergency medical items or services. This applies to individuals without insurance or those who do not use insurance. The estimate should include the total expected cost of services, as well as any related expenses like medical tests, prescription drugs, equipment, and hospital fees.

It is important to request a written Good Faith Estimate from your healthcare provider at least one business day before your scheduled service or item. You may also request estimates from other providers you may choose to work with.

If your bill ends up being at least $400 higher than your original estimate, you have the right to dispute it. Be sure to save a copy of your estimate for future reference.

For more information on your rights to a Good Faith Estimate, visit www.cms.gov/nosurprises.

If you have any questions or concerns regarding your medical bill or Good Faith Estimate, please feel free to contact us. Our team is here to assist you and ensure that you receive fair and transparent healthcare pricing.

Please note that this policy is subject to change at any time, and any updates will be posted on our website.